Telescan recently released their latest addition to the Spectrum System, the Spectrum Information Server. This new program allows the call center’s clients access to their text messages, call reports, system usage reports, and on-call schedules over the Internet using a Web browser.

Spectrum Information Server functions in parallel with Spectrum Prism and Spectrum Data Manager, the core elements of the Spectrum System. Using a restricted password, the call center’s clients can access their information online. They can read or download text messages and manage their own on-call schedules. It also gives them the ability to view or download detailed call activity reports.

“Telescan is currently developing support for Web-based access to voice-recorded messages, which will be released this year,” said Bob Vornberg, Telescan’s Director of Product Development.

To find out more, call 800-770-7662 or visit www.telescan.net.